Privacy Policy

Your eCom Team ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information you provide directly: When you fill out our contact form, we collect your name, email address, company name, website URL, channels of interest, and any message you include. When you engage our services, we may collect additional business information necessary to perform our work.

Information collected automatically: When you visit our website, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This information is collected through cookies and similar tracking technologies.

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide, maintain, and improve our services
• Communicate with you about our services, updates, and promotions
• Analyze website usage to improve user experience
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your information.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal processes.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may use third-party services including Vercel (hosting and analytics), Resend (email delivery), and other tools necessary to operate our business. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any resulting business relationship and for a reasonable period thereafter.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, please contact us.